Travel Operations Intern (Rolling Intake)

About AirAsia

In 2001, AirAsia started with a dream, two planes, and a 40 million ringgit debt. Known for 'Now Everyone Can Fly,' it's now a world-class brand connecting people in Asean, with a mission to transform lives. Celebrating diversity, they welcome everyone aboard, believing in the unbelievable and daring to dream.

Your role

This internship offers a thrilling six-month journey filled with learning, growth, and unforgettable experiences.

Job Description

AirAsia is seeking a vibrant intern ready to embark on a thrilling journey in the dynamic world of travel. Be part of something extraordinary! See below for internship details.

As an intern, your key responsibilities include:

• Dive into the exhilarating world of travel by conducting price checks on all flight products, including AirAsia flights and FlyBeyond.
• Analyze collected data with precision and finesse to ensure top-notch accuracy in delivering insights to the management team. 
• Keep your finger on the pulse of the industry by monitoring competitors' promotions for AirAsia flights and FlyBeyond. 
• Check partnership promotions of all flight products - AirAsia flights, FlyBeyond.
• Assist in product checks on a tactical basis, responding swiftly to emerging needs.
• Support the team with various administrative tasks, from handling close-out requests to creating HMS hotel shells. 
• Lead the charge in price benchmarking against competitors and internal suppliers.
• Provide exceptional support for customer concerns and post-booking inquiries.
• Support executing tactical campaigns for both hotels and flight + hotel packages.

Training & development 

At AirAsia, interns receive valuable training and development opportunities to enhance their skills and knowledge. They are also paired with mentors who provide guidance and support throughout their internship. Additionally, interns have the chance to network with professionals in the industry, helping them build valuable connections for their future careers.

Benefits

Intern Benefits at AirAsia: A Comprehensive Overview

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.
• Emotional Well-being: Paid time off, wellness programs, and childcare amenities. 
• Financial Wellbeing: Resources relating to financial, personal skills, and career growth programs.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 
• A unique Allstar culture like no other

Career progression

While the internship program at AirAsia doesn't outline a specific career path for interns post-completion, the company often favors high-performing interns for future job openings or career advancement opportunities. Interning at a large corporation like AirAsia can also bolster your resume, expanding your prospects beyond the company.

Work-life balance

At AirAsia, interns enjoy a healthy work-life balance. The company values family time and supports interns during tough times. They offer flexible work schedules and opportunities to advance in their careers.

Culture & vibe

Interns at AirAsia experience a humble and fun work environment. The office is interactive and enjoyable, with amenities like a gym, clinic, and even an E-sports area. There's also a RedDeck with activities like mini-golf, futsal, and basketball. Join yoga, Bootcamp, or Zumba classes, and make new friends in the vibrant Allstars family.

About you

Requirements for this internship:

• Diploma or Bachelor's Degree in any field.
• Fluent in English with excellent communication skills. 
• Tech savvy, proficient in Microsoft Office, Google Slides, and Google Sheets. 
• High energy and self-motivation. Thrive in a fast-paced environment where every day brings new opportunities and challenges.
• Ability to tackle tasks with minimal supervision.

Sources

The following sources were used in researching this page:

• mycareer.airasia.com
• glassdoor.com/Reviews/AirAsia-Intern-Reviews-EI_IE318753.0,7_KO8,14.htm
• youtube.com