Travel & Umrah Intern

About AirAsia

AirAsia was established by a government-owned automotive corporation, DRB-HICOM in 1993. In 2001, after garnering USD 11 million in debt, Tony Fernandes and Kamarudin Meranun's Tune Air Sdn Bhn bought AirAsia and turned it into one of the fastest-growing airlines in Asia. The company launched routes in its hub in Kuala Lumpur in 2002, and opened a second hub in Senai International Airport in 2003, going after the former monopoly of Malaysia Airlines. 

In the following year, the company opened its affiliate office in Thailand and began flying to Singapore and Indonesia. 20 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple - make flying affordable for everyone.

Your role

IKHLAS is looking for an Administrative Intern. 

IKHLAS, a brand new line of business under AirAsia aims to support Muslim communities around the world by providing unparalleled access to faith-based practices. This includes religious obligations such as Umrah, Qurban, and Shariah-compliant lifestyle choices.

5 Pillars: Ascribing to the main five pillars of Islam, these pillars below represent and guide our mission here in IKHLAS: Affordability, Accessibility, Community, Education, and Support.

Here’s what an ordinary day looks like: 

• You will be given the opportunity to develop travel products and services using the HMS system, etc.
• You will have exposure to Travel and Umrah operation business techniques, product knowledge training by the head of product, and participate in project execution i.e using Crisp, etc
• You will understand the importance of ITIL/ITSM, technical documentation, and version control by using tools i.e., Jira, Confluence, etc. 

Training, development & rotations

AirAsia offers opportunities and a very supportive environment to grow. Plenty of internal movement and vacancies, and great opportunities available if you’re willing to try. You get the opportunity to hone your skills and learn lots of new things, as per the employee reviews.

Salary & benefits

Interns at AirAsia are offered a salary of 10,000 to 12,000 MYR per year. Known as a low-cost airline, AirAsia may not offer the most competitive salary package for its employees, but its employees give a 3.7-star rating for the benefits offered as per Glassdoor.

Career progression

AirAsia is the kind of company that rebuilt itself from a multi-million-dollar debt and is still projecting growth through the years. AirAsia may not offer the most competitive salary package for its employees, but it brings an immersive work experience to its employees. 

Today, the company is looking for leaders who will stay with AirAsia for a long time and help lead AirAsia to become one of the best airlines in the region. Since the salary package is not as competitive as other airlines in the world, junior executives often find greener pastures in bigger airlines. But for those in the travel industry who intend to stay as close to their homes as possible, AirAsia is the right employer.

Work-life balance

AirAsia has a work-life balance rating of 3.6. Most of the employees find flexible and good work culture at AirAsia. However, some of the employees in the company have to put in long hours due to the fact that most departments are understaffed, some are even expected to be on-call 24/7, even on holidays. 

Culture & Vibe

All are different - one talent to another - that is how it relies on the differences. At AirAsia, you will be treated fairly and given all chances to be your best. It is committed to creating a diverse work environment and is proud to be an equal opportunity employer

About you

You got to have these to carry out the job: 

• Work with a team of young and dedicated colleagues with a great personality
• Understand the nature of the business requirement and source vendors for products and services
• Participate in cross-functional processes and involve in the communication and interaction within vertical 
• Assist in documentation arrangement, and prepare a checklist for travelers based on destination
• Perform the administration and day-to-day operations
• Gain business development knowledge, training, coaching, and assignments relating to real-world situations
• Ability to work in a diverse work environment and support multiple initiatives
• Work in a real-life environment related to customer service, operation, creating travel products, placing orders to suppliers, and follow-up payment. 
• Assist in any other ad hoc tasks assigned by the superior
• Good experience using Google/Office suite i.e. documentation, spreadsheets, and presentations. 

How to apply

Find this job matching your career and submit an application by clicking the “Apply on employer site” button below. Shortlisted candidates will be contacted if their profile matches the role you’ve applied for. You will undergo a series of interviews with the Recruitment Team and Hiring Manager.

Source

https://www.glassdoor.com/Benefits/AirAsia-Malaysia-Benefits-EI_IE318753.0,7_IL.8,16_IN170.htm