Brand Partnership - Advertising Operations (Ad-Ops) Intern (Rolling Intake)

About ZALORA Malaysia

Zalora Malaysia is the leading online shopping platform for fashion, beauty, and lifestyle products in the region. It offers a wide range of local and international brands, fast and free delivery, easy returns, and excellent customer service. 

Your role

As a Brand Partnership Intern, you will gain invaluable experience collaborating with renowned brands, shaping advertising strategies, and driving revenue growth. 

As a ZAP Ad-Ops Intern at ZALORA, you will play a pivotal role in building meaningful relationships with our partners and driving the success of our advertising initiatives. Working closely with the Brand Partnership team, you will have the opportunity to explore various facets of marketing, advertising operations, campaign reporting, and tech development. This internship will give you valuable exposure to the fashion industry while honing your skills in communication, problem-solving, and strategic thinking.

Key tasks

• Inbound Marketing Enquiries: Assist in managing and responding to inbound marketing inquiries from our partners, ensuring prompt and professional communication.
• Brand Asset Management: Support in the coordination of Creative Assets with partner Brands and ZALORA Creative services 
• Advertising Operations (Pre): Support the team in executing pre-campaign activities, such as ad inventory management, campaign scheduling, and creative asset coordination.
• Advertising Operations (Post): Collaborate with the team to analyze post-campaign data, monitor performance metrics, and provide recommendations for optimization.
• Campaign Reporting: Help prepare comprehensive reports on campaign performance, utilizing data analytics tools and visualizations to highlight key insights and areas for improvement.
• Preparation of Upcoming Mega Day Events: Contribute to the preparation and execution of major promotional events, working closely with the team to ensure smooth operations and an exceptional customer experience.
• Brainstorming Revenue-Driving Solutions: Collaborate with the team to brainstorm innovative ideas and strategies to boost revenue, leveraging market trends, consumer insights, and competitive analysis.
• Tech Development for Ads Solution Platform: Assist in the development and testing of our ads solution platform, working alongside our tech team to enhance functionality and user experience.
• External Communication Materials: Contribute to the creation of engaging and informative communication materials for our partners, including presentations, newsletters, and marketing collateral.

Training & development 

In general, ZALORA does give training & development to its employees. For example, ZALORA Malaysia collaborated with AWS Training and Certification to provide its employees with various courses and programs to enhance their skills and knowledge of AWS. The source states that “in the first 6 months of training, 120 Zalora employees logged 6,048 hours spread over 35 different course offerings.” The source also mentions that the training initiative has increased awareness, interest, and fluency in cloud operations among ZALORA’s staff.

Career progression

Based on your performance after this program, you could have an offer to join the team full-time. ZALORA Malaysia offers various career opportunities in different fields such as Fashion Design, Retail Merchandising, Digital Marketing, Logistics, IT/Engineering, Business Intelligence, Finance, Human Resources, and more. The source states that “there are no jobs in ZALORA, only careers” and that ZALORA is committed to bringing out the best in its employees by offering opportunities for advancement and growth. It also lists current job openings and contact details for interested applicants. 

Work-life balance

Referring to its online review, the working hours in ZALORA Malaysia are 9-6, Monday to Friday, but with flexibility. Meanwhile, if we go to their head office operational hours, it's open from 8 AM to 6 PM, Monday to Friday. So, you may expect to work within these hours.

Company culture

At ZALORA, the real stars are its people. The company is committed to building a diverse and inclusive culture, where Zalorians are encouraged to be limitless and stay true to their authentic selves. Although the company navigates the fast-paced world of fashion and e-commerce, ZALORA strives to emphasize the importance of work-life balance and a friendly work environment. You can also watch the video to get more visualization about what it will be like to do an internship at the company.

About you

To apply as a Brand Partnership - Advertising Operations (Ad-Ops) Intern at ZALORA Malaysia, you are required to fulfill the qualifications below:

• Passionate about fashion, e-commerce, and digital marketing.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office Suite and basic knowledge of data analytics tools.
• Enrolled in a relevant degree program or recently graduated.

How to apply

Just click the "Apply on employer site" button on this page if you want to apply for this role. We will navigate you to the official career page of ZALORA Malaysia for this vacancy. Make sure you've met the requirements mentioned above.

Sources

The following sources are used in researching this page:

• zalora.com.my
• careers.zalora.com
• glassdoor.com/Reviews/Zalora-Kuala-Lumpur-Reviews-EI_IE585411.0,6_IL.7,19_IM1100.htm?filter.iso3Language=eng
• aws.amazon.com/solutions/case-studies/zalora-case-study/
• malaysia.indeed.com/cmp/Zalora-Malaysia/faq/how-are-the-working-hours-at-zalora-malaysia?quid=1bke3i1dg79t8904
• glassdoor.com/Benefits/Zalora-Malaysia-Benefits-EI_IE585411.0,6_IL.7,15_IN170.htm