IT Infra Support Hardware Intern (Rolling Intake)

Your role

In this role, you will have the following tasks:

• Installing and configuring computer hardware, software, systems, networks, mobile phones, printers, and scanners.
• Replace/repair computer hardware down to component level (e.g. Replacing laptop LCD screen, CPU fan, ribbon connectors, speaker, and more)
• Responding promptly to service users' issues and requests.
• Perform bi-weekly rounding duty on all computer stations to ensure everything is in working condition.
• Assist the IT Infra Support team in various IT projects, such as testing new technology on hardware and software.

About you

To apply for this role, you need to meet the qualifications below:

• Essential requirements
  • In the process of completing a bachelor’s degree in IT or Computer Science.
  • Strong interpersonal and communication (written and verbal) skills.
  • Interest in working for an eCommerce industry.
• Personality profile
  • Knowledge and/or experience with a variety of computer hardware and software system
  • Ability to work well independently and as part of a larger team
  • Detail-oriented with an ability to multitask and manage multiple assignments simultaneously
  • Ability to work in a fast-paced environment with various personalities.
  • Ability to apply logical or scientific thinking to various intellectual and practical problems.
  • Deadline-driven

Benefits

Aside from getting a monthly allowance, joining an internship in ZALORA Malaysia will also give a lot of benefits such as below:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned with your professional and personal needs and goals

Training & development 

In general, ZALORA does give training & development to its employees. For example, ZALORA Malaysia collaborated with AWS Training and Certification to provide its employees with various courses and programs to enhance their skills and knowledge of AWS. The source states that “in the first 6 months of training, 120 Zalora employees logged 6,048 hours spread over 35 different course offerings.” The source also mentions that the training initiative has increased awareness, interest, and fluency in cloud operations among ZALORA’s staff.

Career progression

Based on your performance after this program, you could have an offer to join the team full-time. ZALORA Malaysia offers various career opportunities in different fields such as Fashion Design, Retail Merchandising, Digital Marketing, Logistics, IT/Engineering, Business Intelligence, Finance, Human Resources, and more. The source states that “there are no jobs in ZALORA, only careers” and that ZALORA is committed to bringing out the best in its employees by offering opportunities for advancement and growth. It also lists current job openings and contact details for interested applicants. 

Sources

The following sources are used in researching this page:

• zalora.com.my
• zalora.com.my/careers/
• glassdoor.com/Reviews/Zalora-Kuala-Lumpur-Reviews-EI_IE585411.0,6_IL.7,19_IM1100.htm?filter.iso3Language=eng
• aws.amazon.com/solutions/case-studies/zalora-case-study/
• malaysia.indeed.com/cmp/Zalora-Malaysia/faq/how-are-the-working-hours-at-zalora-malaysia?quid=1bke3i1dg79t8904
• glassdoor.com/Benefits/Zalora-Malaysia-Benefits-EI_IE585411.0,6_IL.7,15_IN170.htm