Martech Product Management Intern (Rolling Intake)

About ZALORA Malaysia

ZALORA is the largest and fastest-growing fashion-focused e-commerce site in Southeast Asia. ZALORA is present in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong, and Taiwan.

Your role

This person will address the issue of a disconnect between Marketing and technology functions, and act as liaison between the two, whilst ideating on strategies to revamp Martech capabilities to better support the company and ultimately, to delight our end users. In this role, you’ll get to:

• Hold an individual contributor role, you’ll be involved in the execution of improving the Martech platform and user lifecycle and segmentation workflow
• Work cross-functionally with Marketing (CRM & Growth & Onsite), Product Analysts, Product Managers, Engineers & QA to collaborate on business requirements and translate them into product and technical requirements for engineers.
• Facilitate the SCRUM ceremonies and technical grooming of a tech squad consisting of App developers and QA
• Analyse and monitor key metrics of Marketing, you will be deep diving into user behavior data to help you with product prioritization towards business impact (we are using Mixpanel, a world-class product analytics tool)
• Work closely with our Data & Martech Senior Product Manager in improving the data governance and data maturity of user profiles & engagement within different technology stacks (Segment, Braze, Facebook, AppsFlyer, Google Ads, Aampe, etc)

Training & development

ZALORA prepares well the training, workshop, and sharing sessions to support the personal growth development of interns. In this role, you will gain the development in this area:

• A high-level and deep understanding of the e-commerce fashion business and how the Product team contributes to the company’s success, and see your inputs and initiatives to drive the real impact of our Product strategy
• Learn a multinational working environment and the opportunity to work with highly motivated, talented, and kind colleagues from all over the world
• Learn the newest technologies and analytics stack that is currently trending in adoption in companies around the world e.g. Segment, Braze, Mixpanel, Meta Business Suite, Google Ads, etc

Compensation & benefits

According to some reviews on another platform, interns at ZALORA will receive competitive monthly compensation. You will also get the following benefits:

• Shopping vouchers
• Allowance
• Product discounts

Career progression

The internship is a stage for your career journey where you can gain practical knowledge, skill improvement, and networking. ZALORA is the best start because it is one of the biggest e-commerce fashion platforms in Southeast Asia that supports your development for your future career. Actually, ZALORA does not specify the career path for interns who have finished the program. However, you have the chance to apply for full-time employee recruitment in the future.

Work-life balance

ZALORA strives to emphasize the importance of work-life balance and care for the ZALORIANs (the ZALORA's employees) mental and physical well-being. The company supports a flexible working style where agile ways enable employees to work where they can live life to the fullest and they can make the best out of what they do.

Culture & vibe

ZALORA has positive working vibes with a friendly, supportive, and youthful bunch. You’ll feel at home on Day 1 no matter where you are, and there is always help whenever you need it. The seniors and mentors are welcome to interns, you will be guided patiently. Moreover, your value will be appreciated.

About you

To apply for this internship, you have to meet the following requirements:

• A highly motivated individual with a passion for data-driven user insights; especially for uncovering potential growth opportunities and identifying gaps
• A growth mindset – willingness to learn and improve. If you are unhappy with current processes/methods, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work, and how things are done
• Passionate about e-commerce and user behaviors towards online shopping
• Having experience in marketing, especially CRM / Performance Marketing is a huge plus
• Team player who can work in a cross-functional environment
• Good verbal and written communication skills
• Technical experience is not needed, but a good intuition of how systems work would be additional advantage
• Must be able to commit to 6 months of internship.

How to apply

To apply for the job, click the “Apply on employer site” button below. We will direct you to ZALORA Malaysia's official link for this vacancy. Make sure you have read all of the requirements and skills mentioned above.

Sources

Here are the sources used in researching this page:

• careers.zalora.com/best-of-ZALORA
• glassdoor.com/Reviews/Zalora-Kuala-Lumpur-Reviews