Project Management Intern (Rolling Intake)

About ZALORA Malaysia

ZALORA, Asia's top online fashion, beauty, and lifestyle hub, is a key player in the e-commerce scene, forming part of the Global Fashion Group. With a robust presence across Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, it garners more than 50 million visits monthly, solidifying its position as a pioneering e-commerce platform in the region.

Your role

The Revenue Office at Zalora focuses on optimizing revenue and the conversion funnel, considering product and tech platforms as constraints. They use various strategies such as pricing, campaigns, search, sorting, and process optimizations to drive sales and profit. It is a standalone department separate from commercial and marketing.

The Customer Retention & Loyalty team, a key component of the Revenue Office, works alongside Merchandising, Pricing, and Revenue Analytics. They develop strategies to acquire, retain, and nurture customers by understanding their needs, preferences, and behaviors. The team oversees projects like Zalora VIP, cashback, customer segmentation, and shipping fee revenue, aiming to provide customers with an unparalleled shopping experience.

As an intern, your responsibilities include:

• Assist in monitoring and analyzing the performance of various initiatives on a daily/weekly basis to develop action plans (Zalora VIP, Cashback, Customer Performance, Shipping Revenue).
• Work closely with the Revenue, Marketing, and Commercial teams to run Zalora VIP exclusive, Cashback, and Segmented Customer campaigns.
• Provide suggestions for campaigns tailored to Zalora's VIP members, cashback promotions, and segmented customer initiatives.
• Assist with backend campaign setups.
• Support in any ad hoc tasks assigned with good time and task management skills.

Training & development 

Companies like ZALORA commonly provide interns with valuable training and development opportunities. Interns acquire hands-on experience in fashion and e-commerce, supported by mentorship and workshops to foster their growth and success.

Benefits

In addition to a monthly allowance, interns at ZALORA Malaysia enjoy numerous benefits:

• Collaborate with a dynamic and professional team.
• Engage in real projects to enhance skills and knowledge.
• Receive mentoring, coaching, and networking opportunities.
• Experience one of Asia's most dynamic workplaces.
• Shopping allowances
• Snacks and more

Career progression

Interns at ZALORA gain hands-on experience in monitoring and analyzing campaign performance, suggesting improvements, and supporting backend setups. They work closely with cross-functional teams, enhancing their skills for future careers. ZALORA supports interns' career growth aligned with their professional and personal goals, preparing them for successful careers in social media and beyond.

Work-life balance

At ZALORA, interns experience a caring work atmosphere that values their mental and physical health. With flexible schedules, interns can tailor work to their lifestyle, fostering a balance between work and personal life, and enabling them to excel in both areas.

Culture & vibe

At ZALORA Malaysia, interns discover an exciting platform to shape their success stories. They enjoy a friendly work environment that promotes seamless teamwork and support, creating a vibrant and fulfilling experience. The office features a fun atmosphere with a chill lounge area complete with PlayStation, ping pong, bean bags, and more.

About you

Requirements for this internship include:

• Diploma/Bachelor’s degree in Business, Marketing, Finance, or related fields.
• Proficiency in Microsoft Excel, Google Sheets, Google Slides, and Looker is preferred.
• Full professional proficiency in English.
• Organized multi-tasker with an eye for detail in a fast-paced, changing environment.
• Great interpersonal and communication skills with the ability to forge effective cross-functional team relationships.
• Desire to achieve results and attention to detail.
• An internship duration of 6 months will be an advantage.

Sources

The following sources were used in researching this page:

• zalora.com.my/careers/
• glassdoor.com/Reviews/Zalora-Intern-Reviews-EI_IE585411.0,6_KO7,13.htm
• malaysia.indeed.com/cmp/Zalora-Malaysia/reviews?fjobtitle=Intern
• youtube.com