Logistics and Transportation Students Internship (Start ASAP)

About DHL Malaysia

Today, DHL is the world's leading logistics company. The company's 380,000 people in over 220 countries and territories work every day to help customers cross borders, reach new markets, and grow their businesses.

Your role

As an Intern in DHL's Operation/Billing/Customer Services, you are able to learn:

• The process of the respective team followed with 'What is the product nature' 'How to place booking/shipment' 'What is the challenging aspect of the industry.'
• To be part of the mentioned team, you will be exposed to specialized scope such as learning how to bill/invoice customers accurately and in a timely manner. 
• For operation/supply chain, you be exposed to areas such as learning how to service your client needs/expectations, the accuracy of your documentation, etc. 

To achieve the learning outcome, you are expected to take the challenge as below:

• How it is to provide a 'Total Service' experience to our valued customers.
• Attending and responding to all inquiries via emails/written correspondences pertaining to shipment status, documentation, or billing. Being able to attend to all queries is important.
• Take part in the daily planning of the operations under supervision.
• Learning 'How-To' communicate with internal & external stakeholders on task status.
• Ensure that any other tasks-related duties given are completed within the specified timeline.

Training & development

We don't get specific information related to the training format for this internship. However, in general, DHL's HR team has a program that certifies every new joiner as an international specialist, making sure that all its colleagues have a deep understanding of the company, business model, vision, values, and culture. As stated by the DHL Executive Vice President of HR Global, the company believes anyone could rise high within DHL, no matter where they start. This company uses a mixed learning format for the employees' training & development using face-to-face courses and online methods. (source:dhl.com)

Compensation & benefits

DHL doesn't inform any salary information for the intern position, however, based on another career website, an Intern at this company gets a salary in the amount of MYR 12,000 to MYR 24,000 per year. (source:glassdoor.com)

As for the benefits (source:careers.dhl.com), you may expect to get:

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Career progression

Each local internship at DHL offers a fantastic insight into the company's business and a chance to gain the real-world experience you need to complement your studies. For many, these local internships have proved to be the perfect stepping stone to a successful career with DHL. (source:careers.dhl.com)

Work-life balance

The regular working hours at the head office are from 08:30 AM to 08:30 PM or 9 hours long which usually has a 1-hour break for lunch. In addition, to provide a better work-life balance, DHL also allows you to choose any day for your vacation from earned public holidays (Saturday and ad hoc) and to have home-office possibilities.

Company culture

Working at DHL is awesome, the company cherishes the people, provides employees with chances to succeed, and combined these things to lead toward outcomes. You'll be collaborating with individuals who take pride in doing tasks precisely the first time, have a can-do attitude, and have a positive approach to life.

About you

To apply for this internship, you will need to possess the following essential qualities:

• At least a Diploma and/or bachelor's degree in Logistics, Transportation, or any equivalent academic background.
• Candidate must be skillful in communicating with stakeholders.
• It will be added advantage for those who speaks and writes fluent English as the position requires communication with stakeholders.
• Individuals are proactive, learning enthusiasm, and independent.
• Able to commit at most a 6-month internship from April 2023 and to be based at Subang Jaya (HQ Office)

How to apply

To apply for this position, click the "Apply on employer site" button on this page. We will direct you to DHL Malaysia's official link for this vacancy. Please be sure that you have read all of the requirements mentioned above.