Your Role
Key responsibilities as follows:
- Plan and coordinate ocean freight shipments from origin to destination.
- Book cargo space with carriers and arrange for pickup and delivery of goods.
- Monitor shipment status and provide updates to customers and internal stakeholders.
- Monitor, measure, and manage key performance indicators (KPIs) for vendor performance, ensuring adherence to defined service standards.
- Ensure compliance with international shipping regulations and company policies.
- Handle import and export documentation and procedures.
- Address customer inquiries and resolve issues related to shipping, tracking, and documentation.
- Provide exceptional customer service to ensure customer satisfaction.
- Maintain accurate records of shipments, including tracking information and documentation.
About You
Ideal candidates will have:
- A diploma and/or degree in Logistics, Maritime, Transportation, and/or Business Studies with a minor in logistics and supply chain.
- Excellent organizational and multitasking skills.
- Strong communication and customer service skills.
- Proficiency in logistics software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
Compensation & Benefits
Interns will receive a monthly internship allowance.
Training & Development
Interns will learn from senior experts, gaining valuable insights and practical experience in logistics and supply chain management.
Career Progression
This internship offers a foundation for future roles in logistics and supply chain management, with potential for growth within DHL Global Forwarding.
How to Apply
Students with a 3-6 month availability are encouraged to apply. Only shortlisted candidates will be contacted for pre-screening.
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